January 5, 2018 at 8:12 am
Hello from France,
Thanks for all details explaining your late delivery. But I still don’t know when you start shipping the SNAP !
Sorry to tell you that if you don’t have full control on your components suppliers process why do you give false hope in saying “Orders Placed Today Ship January 2018”. Your product seems not to be available for a large scale demand.
Any how, if by january 30th, i don’t have my Snap, I cancel my order and request my money back.
January 5, 2018 at 11:14 am
Sorry Alain. We have started shipping, just not at full speed.
January 5, 2018 at 8:32 am
Just out of curiosity.
Given this chart: https://cdn-images-1.medium.com/max/1200/0*UE5n7Fkizvor5TKR.
Why is the iOS app further along?
Is it that much easier to develop for iOS?
January 5, 2018 at 11:15 am
Sorry Matthew, but that link is broken
January 5, 2018 at 12:24 pm
The period at the end was important.
You did not include it in the link.
It’s a chart showing that Android currently is 86.2% of the smart-phone market…
January 8, 2018 at 3:57 pm
Got it. Those numbers don’t reflect Snap customers though. We surveyed our pre-sale customers a while back and found the 2/3rds of them used Apple products.
January 5, 2018 at 12:49 pm
3 boards is why hundreds of customers waiting 3 years didn’t receive anything.
January 8, 2018 at 11:04 am
That is a bit oversimplified and a bit longer than our pre-sale has been going on, but we understand how frustrating this is all the same. We are also very anxious to get everyone flying, and doing everything we can to speed things along.
January 6, 2018 at 12:33 am
I’m glad to hear that things seem to be moving along now for deliveries & even though I’d Love my second battery it is only right & fair that others get their Snaps first to enjoy the fun that I m enjoying!
January 8, 2018 at 1:19 pm
Many thanks for your reply and glad that shipping is in progress. I just hope that before the end of the month I will get my SNAP. I cross my finger.
Wish you all the best.
January 11, 2018 at 9:04 pm
The “Get Snap” page still shows “Orders Placed Today Ship January 2018”.
Are we all really going to get our Snaps in the next 20 days?
January 12, 2018 at 12:05 pm
We are shipping now, but will probably not be done filling orders this month. We will update the site.
January 12, 2018 at 8:26 am
When you say you received 3 PCBA’s it isn’t clear if you 3 boards only or 3 groups of multiple boards. I find your posts a little cryptic. Can you inform us of how many Snaps you can produce and will be shipping or are in the process of shipping? I have one on order from early December and would like to have a timeframe estimate of shipping. Thanks.
January 12, 2018 at 12:06 pm
3 types of boards. There are 12 unique boards in each box. We are not posting our sales numbers, but you can shoot us an email at firstname.lastname@example.org if you would like information on your specific order.
January 12, 2018 at 11:13 am
And yet again! The vast majority of blog posts are “shipping… update… ” And, no (almost) no actual shipping – including a post is from May of 2017 titled, “we are really close!“
I left this post on the last one from 12/18. Holy crap. F**<ing… Same… Thing… Still waiting for my August 2016 order!
This is getting through to you, or is it again simply venting?! Rouse the troops, fire somebodies, or whatever it takes to light a fire under Vantage Robotics' asses and get this right and moving!
January 12, 2018 at 12:13 pm
We understand that waiting is frustrating—we get frustrated more than most when something causes delay. We are doing everything we can to move things along as quickly as possible here. Thanks for hanging on!
January 15, 2018 at 12:00 am
I have been waiting since 9/2015 and still do not have my product!! And yet you are still selling them? How many have you actually delivered? I’m in several FB groups and have only talked to one person who claims to have his product.
January 15, 2018 at 1:04 pm
Sorry for the delays Kevin. We are selling and shipping units, albeit not as quickly as hoped. Shoot us an email at email@example.com for information on your specific order.
January 18, 2018 at 9:52 am
Team. Getting it right prior to shipping, will, in the medium and long term assure your success. Focusing on shipping units, is…. well, just wrong. So says a semi-retired business guy (and patient customer).
Jack Lewis, Ottawa
January 19, 2018 at 12:15 pm
Thanks for your patience Jack!
January 29, 2018 at 8:07 pm
I see that the delivery date has now changed to March for new orders. Does that mean that you’ve shipped out all the orders that promised delivery in January?
January 30, 2018 at 4:20 pm
No. We are still working through filling all pre-sale orders.
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