Home NewsWe are really really close!
  • Don

    Reply

    I sure hope you don’t restrict the code and flying capabilities like DJI just did on their products.
    I’ll bet you capture some of their business due to that update.

    Thanks for the update.

  • Paul

    Reply

    Thanks Tobin and the whole VR team for this update. I’m excited to hear about the latest software improvements as they will really add some polish to the user experience, especially the exponential controls.

  • philip

    Reply

    Thanks for the news – just hope that early September 2015 orders from Europe belong to that same batch too…

  • Gizmo2001

    Reply

    @Tobin/Joe,
    Thanks for this very informative update, it is good for you to share the problems you’ve had & the fixes put in place to correct these.
    Have you a date in mind to say when all pre orders should be shipped by as I remember on a previous blog the end of July was mentioned?, just to give us all an idea.
    @Ron,
    I’ve sent you an email with a header of “case”, glad to see the Snap invasion is starting shortly!!.

    It will be great to see peoples own videos being shared shortly from all over the world.

  • Lars

    Reply

    that would be great! greetings from Germany. ordered in Sep2015.

  • Dean

    Reply

    Looking forward to the drop. Quick question, I assume the drone returns home on low battery?? But what happens if I start off on my bike and after 1 mile or so the battery gets low, does it go back to the start and I have to cycle back to get it?? Sorry it could be silly question ๐Ÿ™‚
    Thanks,
    Dean

  • Scott

    Reply

    Again, I find this hard to believe. You were “really close” back in November when you stated that you were just weeks away from shipping. That was 7 months ago!

  • Tibor

    Reply

    Thank you for another detailed update! It is tough seeing Murphy show up yet again with that supplier. These updates are very valuable, we know they take time to craft to minimize mis-interpretation.

    I am greatly encouraged by the notice to earliest pre-order folks to watch their email for address verification!

    VR – you guys are persevering through all these Murphy visits and your hard work will bare fruit!

    Won’t be long now!

  • Chris Cook

    Reply

    Is there anyway to tell us, the dates ordered for the units you’re shipping? Did that make sense? IOW something like “We’re trying to ship all units ordered before such and such a date” Or is that not something you can know?

    Thanks!

    • Ron Gryn

      Reply

      We will be shipping units based on order date and currently expect all pre-orders to be delivered by the end of July. We will get in touch with you to finalize shipping information as your ship date approaches.

  • Nick

    Reply

    at least the last couple of posts have included either a couple of days set as objective or a specific date, i want to think thats reasuring. ordered may 2016 from Colombia (south america). if not the first, one of the first owners in colombia, even south america.

    keep at it.

  • Marcus Hawksley

    Reply

    I am encouraged by the fact you are posting updates. It suggests you actually have something to go on in terms of dates. I hope that this will be the last delay, but I am afraid I will only really believe it when I have snap in my hands.

    I am establishing a garden and depot over three hectares of an old sawmill as part of my business and I have already missed winter. Spring will be gone soon too and summer doesn’t last all that long up here.

    As many above, I would really like it if you can set out your shipping schedule for pre orders in more detail. I really want to know when I can start keeping a detail log of my progress as well as snapping my customers gardens and maybe a snippet of my family as well!

    Thanks
    Marcus

    • Ron Gryn

      Reply

      Thanks Marcus, we are planning to ship the first shipment June 9th and we are planning to ship all pre-orders by the end of July. I hope you plan to post your videos, it sounds like you have some shoots planned.

  • Calvin Peoples

    Reply

    I look forward to your completion

  • Dan

    Reply

    With all the software updates and improvements you’ve made in the last 6-9 months, I actually glad you didn’t ship when originally promised.

  • Ken

    Reply

    Fool me once, shame on you. Fool me twice, shame on me.

    In the time it’s taken Vantage Robotics to (not) come out with Snap DJI has announced the Mavic, had it delayed, and released it. And now they’ve announced and started selling the Spark.

    Only $499 and easy to attack propeller guards. Almost pocket size.

    Do I need 4k? That’s the question I’ll be asking myself seriously over the next 24 hours and I encourage everyone else on this site to ask themselves the same question.

  • Al Springstead

    Reply

    Thanks VR team of a great update post! I’m hoping that I will receive Mr. Snap for my birthday June 19, I place my order March 15, 2016. Thanks for the such detailed information. Keep up the good work!

  • Eugene

    Reply

    Anybody interested in setting up a site to swap places? I preordered in April 2016 and would be willing to pay good $$ to swap spots with somebody who’s getting the first shipment on June 9 (I missed it for my wedding…and would at least like to have it for my honeymoon at the end of June).

  • Rusty Rogers

    Reply

    Will you have a protective case for SNAP?
    Something sturdy enough to toss in a backpack without bulk please!

  • Ken

    Reply

    @Eugene, except none of us know if we are going to be in that first batch. They won’t give any information. I preordered December 2015.

  • Paul E. C.

    Reply

    Largest eye roll possible.

  • Chris

    Reply

    Ken, DJI are horrible. Why would you want to go with a company who regulate their drones performance against the wishes of the owners. Who brick all drones who’s owners fail to comply with DJI’s wishes. Who charge Aussies 25% (after currency exchange) more for their drones just because we are not American (Blatant discrimination). Who location block your flight experience.

    There is alot of complaints here about VR having setbacks. Imagine if you got your Snap then VR bricked you for not bending over to their wishes…..

  • Joe Kerby

    Reply

    Looking good guys. Can’t wait to get it in my hands. I 2nd and 3rd previous comments about the first shipments going out and who can expect them. For example the first shipment will cover through what time period of pre-orders? Nov?, Dec.? Jan.? Just so everyone else can kind of have an idea of where we stand in the lineup. It would be greatly appreciated. Thanks again.

  • Russell Cadman

    Reply

    Great update team awesome ?
    One thing I don’t quite understand is do u have to have a complete order of boards to continue on with the next assembly stage, albeit u r already assembling rotors etc in anticipation of the boards arriving – can your supplier ship half an order so u can get the first preorders out?? Just wondering as I’m sure u have valid reasons for all your processes including QA considerations. Cheers ??

  • Stan

    Reply

    I canโ€™t wait!!!

  • Chris Choate

    Reply

    I don’t know how anyone is encouraged by yet another delay. Over the last year+ we’ve heard terms such as “close”, “weeks away”, “should be by” ,”won’t be long now” and the latest “really close”.
    I know, this time you really, really, really mean it.

  • Eugene

    Reply

    If anyone wants to swap spots with me I can pay $150 to get a first batch unit, you can email me at snapflyer @ gmail . com .

  • Russell Cadman

    Reply

    I’m sure some of the references last year would have in part been referring to the start of the beta program, which VR have since rolled out and found further bugs, fixes & improvements along the way.
    It is exciting to read & see photos of preorder snaps being built regardless of supply chain issues โœ…??

  • Fady

    Reply

    I am so tempted to go with spark. but I will wait until June 9. this is my deadline. Good luck guys.

  • Andy

    Reply

    Thanks for info, most news are good news and I hope you will be successful with delivery in June. Do you plan to have a PAL version and if so can you give an estimate, when snap will be available with European Video Standards, e.g. 1080p50 etc? The above mentioned DJI Spark for example will be only available with 30 or 60 fps so it is totally useless for ambitious video amateurs, means its of competition for me.

  • Andreas

    Reply

    Thanks for info, most news are good news and I hope you will be successful with delivery in June. Do you plan to have a PAL version and if so can you give an estimate, when snap will be available with European Video Standards, e.g. 1080p50 etc? The above mentioned DJI Spark for example will be only available with 30 or 60 fps so it is totally useless for ambitious video amateurs, means its of competition for me.

  • Dean

    Reply

    Hey Ken,

    Was just looking at some reviews of the spark. Some of the features look really promising. I could prob live without 4k but the spark only shoots at 30fps i think. The footage from the spark does look great though. But one review said that you require the controller to achieve the 31mph speeds. It only goes 6mph when controlling with phone. I’m not sure if this applies to follow modes. I do really like the gesture controls though and the obstacle avoidance. I really think vantage should be offering the obstacle avoidance as standard to compete now as spark is also packing a tiny gimbal which looks to do an amazing job from what I’ve seen. Decisions decisions…

  • Kern Josef

    Reply

    Habe am 22. Oktober 2015 einen Snap bestellt und bezahlt und noch immer keinen bekommen.
    Hoffe er kommt jetzt im Juni an.

  • Jon

    Reply

    Awesome, I get on a plane from SF back to Vietnam June 9th… sigh…

  • Toby

    Reply

    Would you allow beta users to post on the Vantage vimeo channel?

  • Kern Josef

    Reply

    Nein nicht gerne, da ich kein englisch spreche.

  • philip

    Reply

    Quote:
    We are planning to ship orders in the order they were placed.
    Unquote

    Now an indication as to which order month will be shipped when, would be great….

    Ordered a Spark for delivery June 15 – leaving ourselves June 20 – so that is pretty much my deadline to cancel or go for Snap – which I sincerely hope will be the outcome !

  • Kern Josef

    Reply

    wann bekomme ich meinen Snap ?

  • Gizmo2001

    Reply

    Hi Team VR,
    As the shipping date is not far off now can I ask when you will be sharing the user manual & the app with us so we can begin to tutor ourselves before our Snaps arrive?.
    Thanks

  • Kern Josef

    Reply

    sofort

  • Lane

    Reply

    Super excited that it is so close now! I was just wondering if the app will be available soon so that we can see it and start to familiarize ourselves with it.

  • Eddiebo

    Reply

    Been a customer since 11/29/15. Hope to hear from you soon. ๐Ÿ™‚

  • Kern Josef

    Reply

    warte seit oktober 2015 auf den SNAP.

  • Kern Josef

    Reply

    warum dauert es so lange bis ein flugfertiger snap auf dem markt kommt.
    die mitbewerber wie DJI ( ist ja ein viel groesser konzern ) hat in der kurzen zeit den MAVIC rausgebracht
    und jetzt gib es schon den nรคchsten den SPACK .
    wenn ich im diesen jahr 2017 keinen SNAP bekomme werde ich eine Rรผckerstattung des bezahlten betrag anfordern
    da es fรผr mich dann nicht mehr interessant ist noch zu warten.
    Kaufe dann den Spack von DJI der noch kleiner ist und die mitnahme erleichtert.

  • Fady

    Reply

    Guys, I ordered October 2015, I believe I should be in the 1st batch but until now I didn’t receive any email about the delivery date. I am not sure why until this moment you didn’t give us any clear message about the delivery date and what we should expect. I really want to know if you will ship snap to me on June 9 or not. Please let me know because if I am not in the batch of June 9, I need to ask for refund. Thanks.

    • Ron Gryn

      Reply

      Hello Fady, we are grateful for your continued support and patience. We have done everything we can to move things along as quickly as possible here, and hate delays more than most. We believe the final product will be worth the wait. However, if you cannot wait anymore, shoot us an email at contact@vantagerobotics.com and we can cancel/refund your order.

  • Fady

    Reply

    Thank you Ron, sounds like there will be more delays, I will send you and email not for a refund.

  • Jeff

    Reply

    Is there another delay? Can you comment on whether the boards were completed or not?

    • Ron Gryn

      Reply

      Hi Jeff, I understand your frustration. Thank you for your continued support and patience. Snap is right around the corner. We are sticking to our shipping plan.

  • Bruce

    Reply

    Finally, someone posted an update with some detail. This has been quite a journey (and challenge) but, I look forward to receiving the drone. As much as I have wanted to charge back I haven’t because I think you have something special and you seem to care. Even though it doesn’t always seem that way from the previous lack of posts and communication, you have improved each quarter. That alone has kept me intrigued and engaged. Keep up the good work and growth.. Can’t wait to let the world know what a great product this is!

  • Gizmo2001

    Reply

    @Ron,
    So the Invasion does indeed start on the 09th June, have you informed all of the World Leaders????

  • Kevin Wickens

    Reply

    I haven’t commented on here in a very long time but I just wanted to let the community know from an actual consumer and not someone who works for any company or is endorsed by any company….. check out some reviews on the Mavic Pro’s Cages and you will find that they are god awful. Nothing like the Snap at all. They are 3 times louder and only give you HALF the flight time that the Snap gives you. The loudness of these cages almost makes them un-usable. Add in the fact that they are also a huge huge time consuming pain to put on, and that they render the quad extremely NON-Portable…. well….. they are definitely definitely no match for Snap.

    DJI started shipping the cages only a few weeks ago and many people who have received them and tested them, including myself, are extremely disappointed in them. Lastly, the tracking shots on the Mavic Pro are still very lacking. You can only get out-and backs by staring downward at your controller….. great if you’re trying to do an out-and back from a hidden location and filming another person without you in the picture, but TERRIBLE if you are actually trying to get yourself and your wife or other family member in the shot together. They will be looking at the camera and you will have your head down looking at the silly controller. Snap in theory should be 100 times better at being able to get these more complex tracking shots. Also Snap is still the only full featured aerial platform that will allow for full range of changes in elevation. DJI drones only have terrain follow which is a completely different system and only works when the drone is very close to the ground. It’s extremely “spotty” and it doesn’t work with decreasing elevation, only increasing elevation.

    Anyway, figured the community might want to hear all that and hopefully it will have you all excited for your Snap and it will also make the wait a bit more bearable on you. I’m definitely waiting impatiently to see the final product.

    All the best. Can’t wait to see the final product.

    Kevin

  • Philip Hartog

    Reply

    @Kevin – you make a very strong point and exactly because of that I have kept hanging in here.

    But after missing lots of ‘important dates’ I need to cut my loss at a certain point; would I rather use a half decent Mavic or Spark, that at least is available – or would I miss out again ? And I realise, for example for indoor gymnastics Snap will be the preferred solution, or possibly the only acceptable choice.
    But can we trust the dates the VR gives us – can we hang in forever – I believe that I at least did the right thing to order the Spark for delivery in 2 weeks. If Snap arrives soon after, fine, great, even better – I am sure we can offload the DJI at a small loss (or none).
    But with my order date I should be part of the 9 June shipping batch – so I would know loooong before since they say they will contact us to check shipping addresses.
    And I trust they will also keep us posted on further delays – unthinkable but not impossible…

  • Kevin Wickens

    Reply

    I hear ya Philip. I had my breaking point as well which was a fantasy destination wedding in a 18th century Castle in the Loire Valley of France. As much as I wanted Snap to be 100% ready by then, it wasn’t and so I had to settle (for now at least). Just like you said, once Snap is 100% shipping and video footage is all over youtube and she’s been tried and tested and reviewed and hopefully even has the wifi range extender out…. I think I will do exactly as you suggested. Cut some losses and try to sell the Mavic in favor of the Snap. Time will tell. I figured that at least a few people from the community would appreciate a Snap enthusiasts view on the Mavic Pro with the propeller cages. And not to knock it. It does work as intended. I smashed it pretty hard against the walls of a slot canyon more than once in Northern Arizona and those cages hold up well. But my god they are noisy, and a pain to put on, and super super Bulky, and most of all….. 10 minutes flight time. Ouch! Considering at 30% battery you really need to be bringing her back home….. BUT….. I did get the most amazing slot canyon drone shot probably to date. And I won’t be going back to Arizona for a long long long time. So ya know…. pros and cons. I really really really wish that Snap had been 100% fully ready in time. I would have been able to get a much better shot, rather than the one I did which was with me holding the stupid controller. lol.

    Anywho. It’s like everyone else on this forums have said already. Feature wise, Snap looks to be much more superior if they can actually deliver, which I think they can. But for the time being, as of today….. well…. features on paper can’t compare to a drone in the sky. I prey that they ship June 9th bug free.

    Kevin

  • philip

    Reply

    @Ron:
    Hi Philip, You are correct, we are sending out an email soon to verify shipping addresses.

    Looking forward to that – I will gladly send over a case of good Dutch beer or otherwise once Snap is here ! I do recognise your efforts – I am just not completely thrilled with the communications .

  • Joe Kerby

    Reply

    I’m surprised nobody has mentioned the 1080p videos with EIS enabled on the vimeo channel. Even in the super windy conditions the videos still look pretty darn good. Way to go guys. Can’t wait for my email saying my snap is ready to ship.

  • Gizmo2001

    Reply

    @Kevin,
    Thanks for the input on the Mavic cages, as soon as I heard about the reduced flight time from friends I switched off & the noise issues is a big drawback.

    I’m Glad to see the Snap community coming together positively again & I can’t wait to see other peoples videos from parts of the world that I will never be able to get to!.

  • Tibor

    Reply

    Things are really coming together guys! I did just watch the EIS enabled videos – Very nice!! I do find it very interesting that the new Spark only has a 2 Axis gimbal. So, Snap is not lagging behind the power curve with it’s 2 axis gimbal. Given that DJI went with a 2 axis, they too are confident with their vehicle’s yaw control for that plane of control. So, perhaps there will be continued room for improvement after launch, but Snap is REALLY starting to look more and more polished with each video posted on Vimeo.

    I continue to follow the progress with extreme interest! The finish line is in reach!!

  • Ken

    Reply

    Unfortunately May 30th has passed and there is still no confirmation whether any shipment is going to happen. Thanks everyone for your input on the DJI Mavic. I appreciate the feedback. It seems like some of those struggles were resolved with the Spark.

    Purchasing something from a company has as much to do with the integrity of the company as well as the quality of the product. Because of the lack of communication over the last 6 months and the inability to answer simple questions from the community, I do not have faith that VR will be the company that will keep me satisfied in the long term.

    I will encourage others to think about whether VR is the right company to support their efforts for the long term. If a major bug is found, do you have faith that VR will be open about it and give clear timelines of when it will get fixed?

    I hope everyone gets what they are hoping for and hope that VR is able to learn from their mistakes to improve and be a successful company.

    • Ron Gryn

      Reply

      Hi Ken, I am sorry you feel that way. We are creating a revolutionary product that has never been made before, and the end is just around the corner. We are preparing to ship and the June 9th date is a goal we plan to make. We have released two updates in the past 25 days. We are sending out an email soon to verify the shipping addresses. We have been open about our struggles. We have expressed our gratitude for the continued support of the Snap community.

  • Russell Cadman

    Reply

    VR is certainly the right company to support my efforts for the long term โœ…?? – both work & play.
    Looking forward to seeing the company grow and blossom well into the future ?

  • Growing Impatient

    Reply

    I’ve went back and forth on this. I too am not completely pleased with the continued delays. I guess the process is more complexed than I’m thinking for a startup company to develop a new drone of SNAP’s nature. My family owns a business and we do direct importing, have had delays in shipping for what ever reason and had to adjusted our expected delivery date. Now with that being said, we have never had to adjust an expected delivery date as crazily as VR has. Even if for some reason we had to switch to another vendor we were maybe looking at a few weeks at worst a couple of months delay. With this in mind I scratch my head of the shipping dates continually being pushed as far back as they have from their original shipping date. With this being said my biggest concern (and always has been) is how well are they going to be able to support SNAP into the future because of these huge delays and seemingly VR’s struggle with their supply chain. My two cents for what its worth.

    In ending I’ve been very fortunate and blessed in life. I going to stick with SNAP as well as buy the Spark. They both can fill a need. I have a Phantom 4 and cut the hell out of my arm (yes totally my fault). The fully guarded SNAP blades are a huge benefit for me. Unlike most of you I’m not in a huge rush, but as most people, I’m excited to get the new product in my hands sooner than later that I have already paid for. So I’ll take the risk that comes along with VR’s SNAP while also supporting the new start up company. If you have patience I would take the risk and stick by VR and SNAP. When we all placed our pre-orders that pretty much the risk we took. It’s no different than giving a complete stranger money for what ever reason.

    I hope you all have a blessed day and look forward to seeing all your snap videos when ever that may be.

    Cheers!!!!!

    • Ron Gryn

      Reply

      Thanks for the continued support and patience. Snap’s protected blades will help to make sure your arm doesn’t get cut up again. We are planning on a first large shipment by June 9th and planning on shipping out all the pre-orders before the end of July.

  • GodotSnap

    Reply

    What matters in the end is whether the product is ready & available when you need it & if it does what you want it to do. None of the early pre-order customers have held a Snap or flown it (excluding the beta testers) yet… One can be hopeful Snap will be better than Spark with the same 2-axis gimbal but so far based on all the videos I’ve seen on VR’s vimeo account vs. all the DJI Spark videos, I have to say that Spark looks way better than Snap in terms of final product (video smoothness, sharpness/contrast, exposure accuracy, control, etc). Spark may not have all the specs Snap has, being limited to 1080p30, vs Snap’s 4K and more choices of 1080p… But DJI is way ahead of VR in terms of maturity of their product line.

    So I purchased/pre-ordered the DJI Spark which will be shipped as advertised around June 15th and when I receive it a few days later, I will be quite confident that it works as advertised given what I’ve seen already online.
    And if I don’t receive my Snap by then (I highly doubt it since I’m a Jan 2017 buyer), I will have to cancel my pre-order alas…

    Given the track record thus far with Snap’s delay, I wouldn’t hold my breath as far as them having the bandwitdh or resources addressing issues after product is shipped….

    Best case scenario is the very early 2015 buyers get theirs shipped mid-to-end of June and those way behind in the pipeline will get it 3 to 6 months later… But any rollout is subject to all kinds of unexpected incidents, and being such a small startup like VR, with very limited resources, I am not optimistic about their support capabilities given the track record exhibited thus far.

    It’s good to reply to comments and we’re very grateful you are doing it, but it’s best to actually get the product out there for people to use. I really applaud those early customers from 2015 who have stuck to keeping their pre-orders and in awe at their patience… I wouldn’t have been able to wait, and would have long moved on… Being from Jan 2017 pre-order batch, I already am feeling quite upset at the delays, as I miss out on so many projects without a drone right now.

    Hopefully you guys at VR will prove me wrong, and ship my Snap before mid-summer as you stated for the last batches… In the meantime, I will enjoy my Spark when I get it…

    Still rooting for you guys to prove me wrong & deliver my Snap on time! I’ve lost too many opportunities waiting for Godot Snap!

    • Ron Gryn

      Reply

      Snap is real and it is amazing. Snap is right around the corner. Our commercial manufacturing process has started and we are gearing up for shipping. The June 9th date is still happening and we are planning on shipping all pre-order sales before the end of July. We are grateful for all of the support and patience from so many.

  • Kevin Wickens

    Reply

    I really really hope that the final expanded product is all that it is hopes to be.

    I still believe that Snap…. with the wi-fi rang extender, 1 hour endurance rotor set and 360 degree obstacle avoidance module WILL in fact be probably the best featured drone on the market. HOWEVER. I also believe that the Samsung Galaxy S10 will be the best featured smart phone to ever hit the market. Or maybe it will be the I-phone 10! Point is…. I’m extremely excited for the end product and hopefully through large sale volumes and continued competition that VR will make the decision to remain price competitive in the market.

    I do have major concerns for the very very old Amberella SOC and its lack of 4K EIS on a 2 axis gimbal. Perhaps Snap 2.0 will use a newer chip that isn’t over 4 years old and that Snap 2.0 will be able to film 4K with EIS just like the Yi 4K+ action cam can. Granted 1080p is really all that anyone needs. I’m just really disappointed that VR is using such an old technology SOC. I get it though…. Snap was supposed to be out in the consumer world a year ago. Still….the new SOC’s were available 2 years ago and VR should have known full well that their old cheaper Amberella A9 was NOT capable of EIS at 4K where as the newer SOC that was available during development of Snap WAS fully capable of EIS at 4K.

    Anyway. Not a big deal. Just a huge disappointment if you ask me. Since VR has constantly used the term. “Silky-Smooth 4K footage”

    I’m a little doubtful on that “silky Smooth” BUT I am super excited to be proven wrong and super super excited for the full final 1 hour flight time, 360 Obstacle avoidance 1500 Meter range, product.

    • Ron Gryn

      Reply

      Hi Kevin, Thank you for the continued belief in Vantage Robotics. Snap is amazing and right around the corner.

  • Scott

    Reply

    Hover was announced way after snap, yet hit the market way before snap. Granted, not as “complex” and “advanced,” but at least they promised and new how to launch a product. As I’ve said before, wTch out when their version 2.0 is released… which promises to have a gimbal, and which is right around he corner. Would be pretty pathetic if it is available before snap.

  • Eddiebo

    Reply

    Fantastic reply Ron. Keep working hard. There are many of us that really greatly appreciate your efforts and look forward to a great product. Good things take time and sometimes much longer than we’d like.

  • Russell Cadman

    Reply

    LOL… I saw the hover promo videos when it was released and it would easily have to be the ugliest thing ever built with 4 props attached Bahahahahaha ???
    I’m sure VR could have built something pig ugly like that with zero outside capability & delivered it in no time at all too ??? just say’n ???

  • chuck peck

    Reply

    Im still innit to win it, waaay too close to even consider not waiting a tad longer, its gonnna be sooo kew !!

  • Andreas

    Reply

    Sorry to repear my question but it is very important for potential european users: Do you plan to have a PAL version and if so can you give an estimate, when snap will be available with European Video Standards, e.g. 1080p50 etc? The above mentioned DJI Spark for example will be only available with 30 or 60 fps so it is totally useless for ambitious video amateurs, means its off competition for me.

    • Ron Gryn

      Reply

      Andreas, a PAL version is possible. We are always looking for ways to enhance Snap. We are currently focused primarily on getting Snap into customers hands. I do not have a timetable for when a PAL version would be ready.

  • Chris

    Reply

    Will Snap be shipping with the hardcase for preorder customers or is that coming latet?

  • Stan

    Reply

    Hi guys .In my opinion Snap hardcase should be durable zippered case protects…light, simple something like Thule Gauntlet iPad Mini Case or MOFIR Nintendo Switch Console Protective Case With Zipper…what do you think?
    Sertenly VR have some ….any picture?

  • Paul E. C.

    Reply

    Can you tell us what brand and model of Bluetooth controllers y’all have been using? I want to buy one to get ready.

    • Ron Gryn

      Reply

      Hello Paul, I shot that last response off too fast. I am looking to gather you a list of links and get that information to you.

  • Philip Hartog

    Reply

    I can only observe that if they seek to start shipping in 4 days, I have not seen an email to confirm a shipping address.
    I also have not seen the ‘Pre-order’ button removed or linked to a ‘final chance’
    I also have not seen a reaction that seems to indicate the ‘free case’ is indeed there.

    In short – make me see it soon, guys ! The proof is in the eating and if you confirm shipping those first orders (that I am part of`) and don’t deliver a week after that statement, the bottom under the confidence in VR – and in its future – is really tested heavily.

    Juen

  • Philip Hartog

    Reply

    Was not done:~

    I can only observe that if they seek to start shipping in 4 days, I have not seen an email to confirm a shipping address.
    I also have not seen the โ€˜Pre-orderโ€™ button removed or linked to a โ€˜final chanceโ€™
    I also have not seen a reaction that seems to indicate the โ€˜free caseโ€™ is indeed there.

    In short โ€“ make me see it soon, guys ! The proof is in the eating and if you confirm shipping those first orders (that I am part of`) and donโ€™t deliver a week after that statement, the bottom under the confidence in VR โ€“ and in its future โ€“ is really tested heavily.

    June 15 my newly ordered Spark should ship – cancellable and always sellable – but if June 18 does not bring a Snap here, I really think this is over, for me – with lots of regrets !

  • Joe Kerby

    Reply

    Talking about the case… In a sneak peak a while back VR showed a white hard case and hinted at it having some sort if magnetic closure. It looked pretty cool to me. Would love to see another update on the case. Thanks

    • Ron Gryn

      Reply

      Great idea Joe. We have been focused on getting this first large shipment out the door. I’ll try to get you an update on the case.

  • BillR

    Reply

    I don’t remember if this was covered, are you using a camera lens size compatibly/generic so I can put a CPL or polarized filter on it that is already out on the market? or are we going to have to wait for you to make-it / out-source?
    I am just trying to hit the ground RUNNING and if you have something in the pipeline it would be great to know where to get them, most us taking Video of the outside in the midday need a polarized filter at the very lest.

    • Ron Gryn

      Reply

      Hi Bill, we will be offering a CPL in the near future. We have prototypes already made. A filter is one of the first accessories we plan to offer. I do not believe that there is a CPL on the market already that will work with Snap. Thanks for the great question.

  • Scott

    Reply

    These guys have “promised” delivery in the past when other drones… the hover, mavic, and GoPro were all announced. Well, all three of those have been delivered… and we are still waiting on the snap. Looks like it will be the same case with the spark.

    • Ron Gryn

      Reply

      Scott, We designed and built a unique drone from the ground up and are preparing shipping for our first large order. No other drone offers the safety, ease of use, and has pre-programmed autonomous modes like Snap. We plan to have all pre-ordered Snaps shipped by the end of July.

  • Fady

    Reply

    I really had lot of faith in this company. I did my pre-order in October 2015, I talked to lot of people about it and convinced a friend to get one (got $100 cash back for that!). I believe if Snap does everything they prescribed, it will be the best drone in the market. but after over 1 year of delays, and “really really close” announcements, I really don’t have anymore faith, they gave lot of promises and nothing happened. Even if they delivered snap, I believe the support will be horrible at the beginning. I remember at CES (Jan 2016) when one of the judges asked Tobin Fisher when he is planning to deliver snap and he told her after 6 months but they didn’t start the production yet, she was shocked and she told him good luck with that. Now I understand why she was shocked, looks like Vantage robotics put unrealistic plan. I got phantom 1 from DJI longtime ago and the support was horrible at that time, but you can see now they are the biggest drone company in the market, I really wish Vantage robotics will be there one day. Unfortunately I couldn’t wait more and I lost my faith so I requested a refund and pre-order in the same day Spark from DJI. but I wish I can go back to vanatage robotics for my next drone ( may be Snap V2 by that time ). I wish you guys all the best.

    • Ron Gryn

      Reply

      Hi Fady, We also believe Snap is going to be one of the best drones on the market. We are extremely grateful for all the support and patience many people have shown us. The delays have been frustrating to everyone involved. Our hard work and dedication have paid off. Snap is amazing. No other drone offers the ease of use, safety, performance, and autonomous flight modes like Snap. We are preparing shipments and about to get Snap into our customers hands.

  • Dan

    Reply

    TechCrunch judge asked a question so important it still haunts 2 years later.

    • Ron Gryn

      Reply

      Snap has taken longer than we would have liked, but the end result is an amazing flying camera with safety, ease of use, and autonomous flight modes.

  • Paul E. C.

    Reply

    Oh, Ronald?
    Can you tell us what brand and model of Bluetooth controllers yโ€™all have been using/recommend from experience? I want to buy one to get ready.

  • Kevin Wickens

    Reply

    Ron, given that the product is about to ship in 3 days and we have not yet seen any evidence of the android app. is it fair to say that the android app is not ready?

    I can’t wait to see everyone’s video’s and experiences and reviews of Snap posted on youtube. June will truly be a remarkable time for VR. Once users get their video’s up on youtube for the world to see, everything is going to change. For better or for worse.

  • Jeff

    Reply

    If it’s delayed, please just say so. Many of us expect this as the answer, yet we check here several times a day hoping Friday is a shipping date.

    • Ron Gryn

      Reply

      Jeff, The plan is intact. We are shipping units in the order placed. Shipping is beginning June 9th and we plan to have all pre-orders placed by today shipped by the end of July. Cheers ?

  • Tibor

    Reply

    Ron,
    In your response to Paul E. C. you mentioned Snap works with separately purchased DSM controllers, and you guys use a Specktrum brand controller – back in December you guys made note that due to the lack of demand for this feature the DSM module will be an add on module. Is that still the case, or did you guys re incorporate the on PCB DSM capability? Thanks!

    V/r
    Tibor

    • Ron Gryn

      Reply

      Hi Tibor, I shot that response off too fast and had to retract it. I was looking at old, outdated information. I personally have only ever flown Snap with a smart phone, and I loved it. I am gathering a list of links to properly respond to Paul. Thanks for checking in with us. ๐Ÿ™‚

  • Scott

    Reply

    Still no evidence this will ship on the 9th. $5 says no. My money is still on this not being available until the fall.

    • Tobin Fisher Post author

      Reply

      I’ll take that bet Scott. We’re pulling every possible stop to get our first units out the door by Friday and it looks like we’re going to hit the date as planned, despite more new challenges getting thrown our way than I’d like to remember.

  • Thomas

    Reply

    Tobin!!! Send me that shipping email!!!!!!! I need the email!!!!!

    • Tobin Fisher Post author

      Reply

      You’ll get it before we ship to you. The first round has been sent and more confirmation emails will go out later today.

  • Gizmo2001

    Reply

    So who has received the Golden Ticket?, Oops sorry I meant the shipping email but it’s nearly the same thing!!.
    ?

  • Scott

    Reply

    Where’s my confirmation email then?

    • Ron Gryn

      Reply

      Hi Scott, Snap is being shipped in the order placed. We are only sending out emails to the first bunch of customers, with more emails going out real soon.

  • Scott H.

    Reply

    Scott, I think you won’t get yours till fall….

  • Evelyn

    Reply

    Thanks for all your hard work and updates. Still waiting from Singapore. Hope to hear good news soon.

    • Ron Gryn

      Reply

      Hi Evelyn, The good news is the Snaps are about to head out the door and into our customers hands. Snaps are being shipped in the order the orders were placed. ๐Ÿ™‚

  • Ryan

    Reply

    Scott, when did you pre-order yours? I ordered mine September 2015, but I also haven’t received a confirmation email. I’m just curious when people can expect to get an email given their order date.

  • philip

    Reply

    I ordered Sept 9, 2015 – this was in the first week of pre-orders.
    I have not seen anything yet that indicates they will ship to me this week…

  • Dan

    Reply

    Cant believe some took it since 2015. For your patience i hope you are getting a drone that can shoot to the moon & back, rescue dogs & trim your bush all in crisp 4k ???

    • Ron Gryn

      Reply

      Dan, Snap is pretty amazing. We are grateful for the patience and support of so many who helped make this possible. ๐Ÿ™‚

  • Ryan H

    Reply

    Phillip,
    Thanks for the input! I just double checked my order date, and it was actually October 1, 2015. It would be nice if as a community, we kept a running list of when people ordered and when they get their shipping email so everyone else can get a better idea of when they might expect theirs.

  • Fady

    Reply

    @ryan H, I am really not sure why Vantage robotics is keeping the shipment dates/plan secret until this moment they didn’t announce any plan when everyone will get his drone. Also I know that pre-order was opened sept 2015, not sure why people who pre-ordered 1st week of September are not from the BETA testers (one of them here didn’t even get a confirmation email for shipment!!). Moreover, I am not sure why people who got the confirmation emails didn’t write anything on this blog….something fishy…

    • Ron Gryn

      Reply

      Hi Fady, we are excited to announce that we are shipping. We have been telling everyone we can. We have sent out confirmation emails to the first bunch of customers and are sending out more emails this afternoon. We are shipping orders in order of purchase. There is nothing fishy, we have been very honest with the hurdles we have overcame. Our beta program was a special invitation only program and our participants had to pass strict guidelines. We are happy people want to fly Snaps, and we are doing everything we can to get Snaps into our customersโ€™ hands.

  • Greg

    Reply

    Typically I receive email updates at each blog post (which I very much appreciate), but I did not receive one for this posting. I just want to make sure I am still on the list to receive a unit once the shipping begins. My order date was April 17, 2016. Thank you, in advance, for your response. Let’s do hope the tech development, software, and manufacturing issues are mostly in the past.

    • Ron Gryn

      Reply

      Hi Greg, you are correct in stating that we have overcome some incredible hurdles to be where we are now. We are shipping orders out in the order they were purchased. We plan to have all pre-orders placed before today shipped by the end of July. We can’t wait to see what everyone shoots with their Snap.

  • Ryan H

    Reply

    Fady,
    I completely agree, and that’s why I’m hoping to get this information community-generated. When did you place your pre-order? In addition to being confused as to why they can’t give benchmarks (i.e. people who ordered before December 2015 are the first 25% of orders, a stat that should take all of 2 minutes in Excel to figure out), since I placed my order almost 2 years ago, I’m afraid/paranoid that my confirmation number was lost on their end and that I won’t receive a shipping email when my turn comes up.

    I’ve been trying to stay calm and patient, but I’ll soon be leaving for a once-in-a-lifetime trip to Colombia where I NEED a drone for my job as a conservation biologist to start measuring forest fragmentation. If I can’t figure out if I will be receiving my Snap by July 8th, I will be forced to cancel my pre-order against my desires and order a Mavic. At that point, any drone will be better than no drone ๐Ÿ™

    • Ron Gryn

      Reply

      Ryan, thank you for your patience and calm. Snap will be shipped out in the order of purchase. We are sending out confirmation emails this week. We have sent out some and are sending out more this afternoon. Everyone at Vantage appreciates your support and patience while we prepare these orders for shipping. ๐Ÿ™‚

  • Kevin Wickens

    Reply

    A while back James, From Vantage Robotics, posted on this blog that VR would be warning / informing the community ahead of time via the blog (or other methods, James did not specify if I recall) before the “Pre-Order” period (with the lower price) was going to end for Snap.

    Is this still the case?

  • Scott

    Reply

    I ordered in November 2015… so it wasn’t one of the first placed, but I also find it “fishy” that no one on this blog has received any kind of email confirmation.

    • Ron Gryn

      Reply

      Hi Scott, emails have been sent. We are shipping Snaps on June 9th. I understand you have been frustrated, but that time is over. Snap is getting shipped. ๐Ÿ™‚

  • Kevin Wickens

    Reply

    Reminds me of back when it appeared like no one was receiving their Mavic Pros due to DJI’s shortage.

    I remember there was a guy who made a massive spreadsheet with over 800 people’s names (they entered them in manually) anyway. Long story short….. like 90% of people had not received a shipping confirmation number but the 10% that did at least gave the rest of them a lot of hope.

    There are quite a few people on these boards that ordered within the first 10 days. However it’s amazing how many orders can be placed on day 1. I have no doubt that the day 1 orders must be massive. However I’m also surprised that no one who placed an order on day 1, say even 1 to 3 is on these boards. Still they might make-up the un-vocal 90%. I think us blog peps are the super vocal 10%. Maybe even 1%. lol.

  • Chris

    Reply

    You asked about what we want from a case?
    How about this one: https://m.facebook.com/story.php?story_fbid=1426886467340531&substory_index=0&id=670855849610267&__tn__=%2As

    In previous blogs pre order sales have been rewarded for hanging on with promises of a free battery, hard case, and dsm module. Is this still the case? If so when do you expect these products to ship?

  • Toby

    Reply

    I ordered on the 20th of Sept 2015, nothing yet via email, but sounds like it’s getting close ๐Ÿ™‚ Any news on the Android app and case?

  • philip

    Reply

    Frankly I think this is quite amazing:
    A blog with anxious pre-order customers, let’s do a little survey:
    – who received an email to confirm shipping address ?
    – who cancelled and received the refund (ok, perhaps not too active on this forum anymore)

    IOS app ok, Android ? Free extra’s for those sorry early pre-orders (case, battery, DSM) – confirmed ?

    I am almost giving up here…

    • Ron Gryn

      Reply

      Hi Philip, I am not understanding your question. I know many have been frustrated, and the time to let go of that frustration is now. Snap is shipping. We are doing everything we can to get Snap into our customers’ hands.

  • Gerard

    Reply

    The wait is over guys.
    I received the email address shipment verification early yesterday. No tracking numbers yet but I am confident they will meet their June 9 initial shipment date.
    My order date is Sept.7,2015- one of the earliest I can presume. I anticipate many will get their notification soon also.
    For those wondering, I was invited to the beta testing program in late January but opted out of it in exchange for waiting for the final polished and tweaked product. I understand all your frustrations, as I also was. But VR has been transparent on its operations and updates as far as I am concerned.
    Congratulations VR on your launch of Snap. I look forward to more future updates, support and accessories to be made available.

  • Shaun

    Reply

    Hi VR guys,

    I placed my pre order for 2x snaps on 5th Sep 2015. So far I haven’t sighted an email yet so I’m really hoping that being located in Singapore doesn’t push me down the priority list ?

    Regards,
    Shaun

  • Russell Cadman

    Reply

    To borrow from Star Wars…
    …I find your lack of faith disturbing…
    Bahahahahaha ????
    My work colleague cancelled about July 2016 as Snap wasn’t going to be ready for a creek assessment project he was doing and he received his refund promptly and without any fuss โœ…??, & we’re on the other side of the planet in Oz.

  • chuck peck

    Reply

    So….Any chance “one?” person on this blog have received an address confirmation email??? I mean, really, if there isnt one…..what are we to surmize fm that? Nothing good eh? but wait……perhaps there is a non-disclosure thingie for address confirmation emails? LololololoL oar knot! wish i could think of something earthshatteringly omportant to say…..to get an answer, bet no body on here has received one, and seems that if they did, they’re afraid to say so for fear of the pist somehow influencing how/when/if they will ever get their Snap, okay i give up

  • Carl

    Reply

    I received this email on Tuesday. My order date was 9/2/15.

    Hello (Name),
    We are delighted to announce that your Snap will be shipping soon. In preparation, we need to verify your address. The shipping address we have on file is:

    (address)

    If your address is not correct, please let us know immediately by replying to this email.

    We will be shipping your extra battery and case in a separate second shipment at a later date. If you would like to wait until all of your purchase is ready, we can accommodate that. Simply respond that you prefer to wait until you can receive everything at once.

    Please inform us of the make and model phone you plan to use with Snap, so that we can make sure to avoid any compatibility issues.

    Thank you again for all of your support and patience,

    The Vantage Team

  • Ryan H

    Reply

    Gerard & Carl,
    Thanks a lot for the info! This has given me a significant peace of mind! Much appreciated

  • chuck peck

    Reply

    Yiihaa! seems if i cud read…i wud have noticed Gerards post above ….. thank you folks, i lost the bet Ron…cant wait to get my address confirmation email, tap tap tap (picture fingers doing that impatient thing on the counter-top) ?

  • chuck peck

    Reply

    thanks also to you Carl , now i’ll be quiet and just feel silly lolol

  • Joe Kerby

    Reply

    Super excited. Glad to hear the emails are going out. I ordered in Feb of 2016 hopefully they will get to me quick. Shouldn’t be too long if they are going to get all orders done be end of July.

  • Chris

    Reply

    Ron, I noticed no mention of a DSM module in Carls email has this been rebuilt into the main circuit?

    From 08Nov16 blog:

    Second, we have decided take a slightly different approach regarding DSM support: we are going to offer a free DSM module to pre-order customers who want it and ordered before Nov 10, 2016. This will be an additional accessory that non-pre-order customers, and customers who order after Nov 10, 2016, will have to purchase.

    • Ron Gryn

      Reply

      Hi Chris, you are correct. The DSM module has not been built into the main circuit. We plan to offer a DSM module accessory in the future.

  • Scott

    Reply

    I really hope to be eating crow soon. And being g $5 poorer. Don’t let me down.

  • Gizmo2001

    Reply

    Scott,
    I think the Fall has come early & it’s definitely worth that $5!

  • Tibor

    Reply

    Thanks to Gerard and Carl for the comforting confirmation, that indeed, the shipping verification and confirmation emails are starting to be received! The time has come for everyone’s patience to pay off! Good things come to those who wait right?
    I can only imagine what it has been like for the VR team to persevere through all the set backs, and challenges through the last 4.5 – 5 year time frame to finally get to this point, true character is revealed when a person (or company) is squeezed by challenges and set backs.
    I admire the team and their continued enthusiasm despite having to revise shipping targets time after time, many times due to circumstances outside of their direct control. Laying the foundation for a successful logistics chain is no easy feat, as most of us avid followers have witnessed. And, quoting VR – bringing new tech to the market is not easy for a start up ๐Ÿ™‚
    As I mentioned before – the rubber is hitting the road – All the hard work, long hours, and ground laying is about to pay off! Congratulations to Tobin, Joe, and the entire VR team!

    V/r
    Tibor

  • david

    Reply

    Hi, this is what you can get when you buy the snap.
    Whatโ€™s in the box
    Snap, battery, charger, carrying case, full set of spare props, Quick Start Guide, 8 GB microSD card

    but the email you are sending for pre-orders says that:
    “We will be shipping your extra battery and case in a separate second shipment at a later date. If you would like to wait until all of your purchase is ready, we can accommodate that. Simply respond that you prefer to wait until you can receive everything at once.”

    So it means that we will get the drone without case at first time? what’s going on with the rest of items? I understand that the extra battery is just a “reward” for the delays (I am really grateful for that), but the rest, I understand that must be included in the first shipping.
    Regards

    • Ron Gryn

      Reply

      Hello David, you are correct. We are shipping everything in your list. We will be shipping the extra battery and the case in later shipments for those that choose. We are willing to ship everything in one single shipment, but those who wish that will have to wait a little longer.

  • chuck peck

    Reply

    I’m still being very quiet (wry grin)

  • Philip Hartog

    Reply

    So if you are shipping, I assume the IOS app is now also available in the store… ~? Don’t see it for now…

    • Ron Gryn

      Reply

      Hi Philip, we haven’t released the app to the public yet. We are waiting for last step in the approval process. When our customers receive their Snaps they will be able to fly them. Thank you for your continued patience and support as we clear the last of these hurdles.

  • Philip Hartog

    Reply

    quote:
    Hi Philip, we havenโ€™t released the app to the public yet. We are waiting for last step in the approval process. When our customers receive their Snaps they will be able to fly them. Thank you for your continued patience and support as we clear the last of these hurdles.

    so there is a link to the beta app ? or what will them control the flight ?

    What really concerns me that once we get the Snaps (still waiting for the email…) we should also like to order spare parts and have support – it VR up to that ?

    And why can we not have additional (and long ago promised) parts shipped at the same time as the Snap itself ?

    Sorry guys – I am critical but constructive but you just do not live up to it yet…

    • Ron Gryn

      Reply

      Hi Philip, we are offering our customers the choice of how they want their extras shipped. If you would prefer to have everything shipped in one single shipment, we will gladly do that for you. Just respond to your shipping verification email as such, and we will hold your shipment until we can ship it in one shipment. Vantage Robotics has set up various ways to offer customer support. We have phone lines, email, and we are working on setting up pop up chat button to our website. We are setting up a new sales avenue where our customers can customize their shopping carts. We are ready to support our customers the way they supported us through this journey. Thanks.

  • Andreas

    Reply

    Additional question concerning the “posssible” PAL Version: Allthough it will take a little longer to enhance the Snap for support of 1080p50 or p25 it would be very interesting for me to know which strategy you will choose. Will PAL support be an update to the actual delivered version of Snap (e.g. European customers would be interested to buy Snap right now to start experimenting) or do you expect to have a seperate PAL version of Snap (because you need special hardware inside, f.e.), meaning we have to wait buying Snap for a longer time?

  • Joe Kerby

    Reply

    In an earlier blog post it was said that since we had the extra delays that the android app would be ready when snap ships. Is that still the case? I hope so because that’s all I have is android.

  • Joan Solitario

    Reply

    Would it be possible to post which orders are getting sent out? FOr example Orders from Jan – March 2015, then April – June 2015? I think that would be helpful for all of us loyal, supporting, and patient customers ๐Ÿ˜‰

  • Eziglass

    Reply

    Ken, whist you may have paid good money, a comparison to DJI is not apples for apples. DJI are a much older and established company. I have bought many DJI items over the years, the first in 2011 long before many people had ever heard of them and I can say I have dealt with warranty issues and problems in the hardware that caused crashes and repeated unstable performance. I say support the new guy, DJI need some competition. Matt T

  • Philip Hartog

    Reply

    Quote:
    Hi Philip, we are offering our customers the choice of how they want their extras shipped. If you would prefer to have everything shipped in one single shipment, we will gladly do that for you. Just respond to your shipping verification email as such, and we will hold your shipment until we can ship it in one shipment. Vantage Robotics has set up various ways to offer customer support. We have phone lines, email, and we are working on setting up pop up chat button to our website. We are setting up a new sales avenue where our customers can customize their shopping carts. We are ready to support our customers the way they supported us through this journey. Thanks
    Unquote

    What I do not get is that you do not release the App, but you are shipping. How can people control the Snap then ?

    And if they need more parts – e.g. the promised extras for pre-orders – there is nothing on the site for now.
    And yet, the first official shipments should reach people tomorrow.

    Also- please give us some info on the pace you are shipping – when shipment relating to a specific order week go out.

  • Ron Gryn

    Reply

    Hello Philip, the app is out. We are shipping. The extras will not need to be ordered, we will send out emails on how our amazing, loyal customers will receive them. We are shipping as fast as we can.

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