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12/18 Shipping Update

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12/18 Shipping Update

19 Comments

The long awaited PCBA delivery is nearly complete, but not yet done. Out of the 12 PCBAs, there are 7 done, 3 in transit, and 2 being re-run to address issues we found with the first samples. We hope to have all boards in by the end of this week and then can finally put the pedal down on building the next batch of units. We may be able to crank out some prior to Christmas, but our expectation is that we won’t be shipping at full speed until the week after Christmas. In the meantime, we continue to build sub-assemblies, more jigs and fixtures for accelerating production, and tune details of the assembly process to the extent possible.

On the software front, we submitted a major Android update, which adds Out and Back shots, improves Free Follow shots, and fixes a bug with high frame rate video.

  • Chris Choate

    Reply

    Although I am very disappointed in the progress, I do thank you for the frequent updates. Short and to the point is much better than long explanations every couple months.

  • Matthew Carr

    Reply

    Excellent…
    Got the auto app update this morning.
    Now just need a Snap.

  • Jack

    Reply

    With the added delays on the boards, can we assume there has been time to produce a stockpile of batteries and that the extra battery promised to early purchasers can be shipped with the Snap Drone, instead of separately?

    Thanks.

  • Al Springstead

    Reply

    iT SOUND LIKE THE GRINCH THAT STOLD CHRISTMAS?

  • Chris

    Reply

    When you say 12 PCBAs, is that 12 individual boards to make 12 Snaps?

  • Wes

    Reply

    Just off curiosity, is this Chris Choate in the NC area?

  • Volker

    Reply

    Matthew, you allready installed the app? how it is named in android store?

  • Jeff

    Reply

    Did all of the PCBA’s arrive? Any drones going out soon? I made it through X-mas with my relatives’ (plural) quick jabs about my drone still not making it.

    How’s that 2nd battery looking?

    • James Squires

      Reply

      Sorry for the jabs Jeff. I got plenty myself as well. I don’t have anything new to share right now, but we will try to send out a quick update shortly.

  • Chris Choate

    Reply

    No, I live in western NY.

  • Sean Murphy

    Reply

    Still waiting, although less patiently now.

    Pre-ordered Sept 2, 2015 for a “Spring 2016 delivery.” I would think that would be one of the first orders, but still nothing, and now pushing two years behind schedule. Seven months ago (6 June 2017), I received an email to verify my address, as they were “shipping my Snap to me soon.” Well that was a complete waste of someone’s time; I mean, how many people have moved in the last 7 months?

    Also, Jack, Jeff, and others have a good point. Since you’ve told us you’re waiting on specific parts, but “haven’t been idle,” one must think that you’ve been hard at work on other components and manufacturing. I assume that means that us early pre-orders should receive our promised extra battery and DSM module with the Snap instead of at a later date? There’s certainly been time to fabricate all these extra batteries and modules in the meanwhile.

    By the way, who are these people posting reviews after receiving their Snaps? When did THEY have to order a Snap to already have one?

    This is getting extremely frustrating.

    • James Squires

      Reply

      Sorry to frustrate you here Sean. The DSM module is a new accessory. We are working on designing it now, but it involved totally different hardware that we haven’t sourced yet. The battery also has a PCBA in it. We have built a lot of them, but want to make sure everyone gets one before people start getting two. We will be coming out with another update shortly.

  • Matthew Carr

    Reply

    Soooo.
    It’s been 2 weeks.
    What’s the skewp?
    Did you get the boards in finally?
    Did they pass your QC check?
    Are you shipping?
    The world wants to know!

  • Mark Kedrowski

    Reply

    Hhhmmmmmm….. The vast majority of blog posts are “shipping… update… ” including a post is from May of 2017 titled, “we are really close!“

    Still waiting for my August 2016 order…

  • Chris

    Reply

    So I was told I’d have Snap for my India trip last March, and again for my adv ride around Australia last October, and again twice for my first Mountaineering trip (starts in 12 hours). You think I’ll have it for South India this March?

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